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Legal.

These are our policies.

Cookie Notice

Last updated: October 14, 2021

At Doctor Sam (“Doctor Sam,” we, our, or us), we respect your concerns about privacy and value the relationship that we have with you. This Cookies Notice (the “Notice”) explains how we use cookies and other similar technology to recognize you when you visit our websites that link to this Notice (the “Site”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

WHAT ARE COOKIES? 

Cookies are text files that are downloaded to your computer or mobile device when you visit a website and store certain information about Site usage. They are useful because they allow websites to recognize a user’s device. They are then returned to the original website on each subsequent visit or to any other website that recognizes them. For more information on cookies, go to www.allaboutcookies.org.

The term “cookie” is used in this Notice in the broad sense to include all similar techniques and technology, including web beacons and log files.

TYPES OF INFORMATION COLLECTED AND REASONS FOR COLLECTION

Cookies help us to better understand your use of our Site and, as a result, allow us, among other things, to offer our web visitors a more personalized and consistent experience. Here are examples of the types of information that we collect through cookies:

  • The number of users visiting the Doctor Sam Site, the frequency with which the Site was viewed, the pages viewed, the clicks made on the Site and the total duration of navigation on the Site;
  • The name of the website visited prior to the Site;
  • Whether you are visiting our Site for the first time or not;
  • Whether you are visiting the Site from a referral link;
  • Actions you take engaging with the Site features and functionality;
  • Your viewing preferences (e.g. layout, sizing preferences, language etc.);
  • Your geographic location;
  • Your browser and device information, and in some cases your IP address, so that we can identify you during your next visits.


In addition, cookies allow us to do the following:

  • Customize your visit: We may use information collected during your visit to facilitate your next visit to our Site and to customize Site content.
  • Analyze trends: We compile information on our Site visits and analyze them as a whole in aggregated form. This type of study aims to identify trends among many visitors to our Site, rather than analyze the information of a particular visitor.
TYPES OF COOKIES WE USE

We use first-party and third-party cookies for several reasons. Some cookies are necessary for technical reasons for our Site to operate and/or provide basic functionality to you, and we refer to these as “essential” cookies. Other cookies enable us to track and target the interests of our users and to enhance the experience on our Site. Third parties also serve cookies through our Site for analytics purposes.

First-party cookies: 

These cookies are created by Doctor Sam. They are, for the most part, used to allow you to browse our Site and use its features. They may also assist in analytics activities.

Third-party cookies: 

In addition to our own cookies, some third-party and affiliated companies may place cookies on your computer, access them and associate web beacons with them. These cookies enable third-party features or functionalities to be provided on or through the Site. The parties that set these third-party cookies can recognize your device both when it visits our Site and also when it visits certain other websites.

 The types of first- and third-party cookies we use on the Site are:

  • Essential website cookies: These cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as access to secure areas that require registration or membership. Because these cookies are strictly necessary to deliver the Site to you, you cannot refuse them without impacting Site functionality.
  • Functional cookies: These cookies allow you to browse our Site or benefit from some of its features, such as displaying popup messages. Similar to essential cookies, if these cookies are disabled, it could impact your experience to use some site functionality.
  • Analytics cookies: These cookies allow us or our third-party analytics providers to collect statistics on the use of the Site by you and other visitors. Thanks to this information, Doctor Sam is able to improve the features offered on its Site. In addition to any first-party analytics cookies, we also use analytics cookies from Google Analytics. For more information about the cookie policies of Google visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
DURATION OF STORAGE OF COOKIES ON YOUR DEVICE

The duration of storage of cookies on your device may vary, depending on the category to which they belong: temporary or permanent.

Temporary cookies: 

We use temporary cookies on all our secure pages to assign and register a session ID. You can browse our entire Site without interruption. This identifier is also used for internal reporting purposes. These cookies expire when you close your Internet browser.

Persistent cookies: 

Our analytics cookies and third-party cookies are often persistent cookies. They allow us to understand visitors’ browsing behavior over a longer period of time or to provide you with additional features related to your Site customization requests and the content that you have saved or stored. They can stay on your computer for 24 hours, a week or several years, depending on their function. This means that these cookies survive after your browser is closed and can be used by our Site to recognize your computer when you reopen your browser later.

COOKIE MANAGEMENT

You can decide whether to accept or reject cookies. If you want to refuse cookies, please follow the instructions below:

 All cookies:

You can exercise your preference to receive all types of cookies by managing cookies from your web browser. As the means by which to activate or deactivate cookies varies from one web browser to another, you should visit your web browser’s help menu for more information on cookie preferences. You can also configure your browser at any time to be notified of the receipt of a cookie, so that you can decide whether you want to accept it or not. You must set your cookie preferences on each browser and device that you use to access the Site.

Analytics cookies:

To disable analytics cookies managed by our third-party analytics partners, either use the browser disablement mechanisms discussed immediately above, or use the analytics opt-out mechanisms maintained by our analytics providers:
Google Analytics Opt-out Browser Add-on

To learn more about Google Analytics’ data practices, check out this article.

Advertising cookies:

For a third-party resource that can assist with opting out of certain advertising cookies, visit http://www.aboutads.info/choices/.

CONSEQUENCES OF DEACTIVATION OF ALL COOKIES

If you choose to deactivate cookies, you may continue to use certain parts of our Site. However, some useful features may not work anymore, depending on which cookies you deactivate. Please note that if you have disabled one or more cookies, we may continue to use the information that was collected by such cookies before they were deactivated. However, we will cease to collect any information via the opted-out cookie once a cookie has been deactivated.

CHANGES TO THE COOKIES NOTICE

This Notice may be revised occasionally. Any changes made will be reflected on this Site. Please revisit this Cookies Notice regularly to stay informed about our use of cookies. If you have any questions, please contact us as explained below.

CONTACT US

If you have questions about the use of cookies on our Site, do not hesitate to contact us by email at: legal@doctorsam.com. You will also find more general information about the types of information we collect about you and how you may exercise your data privacy rights in our Privacy Policy.

We are a paperless office.

Frequently Asked Questions

WHY SHOULD A PATIENT GO TO DOCTOR SAM?

While there are many important traits in a finding a behavioral health provider, there are five things that Doctor Sam believes are critical to getting a patient well. These include time, the therapeutic alliance, commitment to treatment, being open-minded and developing strength. When you book an appointment with Doctor Sam, we devote 100% of time to you. We really listen to what you feel, need and believe. Over time, this develops a unique alliance where you truly feel comfortable speaking with your doctor and you commit yourself to treatment in a way similar to how your doctor is committed to you. Together you build trust in each other and through a professional lens, your doctor will gently guide you to finding tools that will help you in your day-to-day life. Your doctor will reinforce your strengths and help you identify energy that you did not know existed. While all physicians hope to provide this level of treatment, this care takes time and knowledge that appointments with us will deliver.

DOES DOCTOR SAM DO MEDICATION MANAGEMENT, THERAPY OR BOTH?

Doctor Sam provides both medication management and therapy. Our therapy services complement the psychiatric services offered in the practice. Our doctors have extensive training in both therapy and medication management, which is rather unique to the field of psychiatry. Some patients may only need medication management. Others may need therapy as well. Together with your doctor, you will determine the best treatment plan for you or your child.

HOW LONG IS A TYPICAL SESSION WITH DOCTOR SAM?

Sessions vary in length depending on the services provided. Sessions with therapy typically last longer than sessions that are exclusively for medication management, unless more time is needed. If you have a child who is being seen at Doctor Sam, your doctor will ask to spend time with both you and your child. Sessions can also be scheduled back to back upon request. Please contact a member of Doctor Sam to see how long your appointment will be.

WHAT IS THE WAIT TIME FOR DOCTOR SAM?

While there may be a wait to see a doctor at Doctor Sam, we will try and provide you with an appointment as soon as possible, particularly if you are flexible with scheduling. If there is an urgent matter, we will try and accommodate.  We treat each patient as if they are family and will provide you with the best care and individualized treatment available.

DO YOU ACCEPT INSURANCE?

While Doctor Sam does not accept insurance, we are happy to provide you with a superbill that can be submitted to your insurance company if you have out-of-network benefits.

CAN I USE MY INSURANCE TO HELP COVER THE COSTS OF TREATMENT?

Upon request, we will provide you with a form that you can submit to your insurance company for possible reimbursement should you choose to use your insurance. Insurance companies vary as to how much they will reimburse and insurance companies may not be able to cover the full cost of treatment. This is because we devote a unique amount of time, dedication and individualized care to each of our patients. This allows us to provide a higher level of care that some in network providers may not be able to give. Our practice and your doctor are dedicated to your treatment.

CAN DOCTOR SAM ELECTRONICALLY PRESCRIBE MEDICATIONS FOR ME?

Yes! Doctor Sam has full e-prescribing capabilities. You don’t need to worry about having a physical prescription. Prescriptions can be sent directly to the pharmacy of your choice and be picked up at your earliest convenience.

HOW LONG DOES IT TAKE FOR MEDICATIONS TO START WORKING?

The answer to this question depends on what medication is prescribed and what condition it is treating. Discuss this question with our office directly for an answer on a case-by-case basis.

HOW CAN I PREPARE FOR MY FIRST APPOINTMENT?

Initial Call

To make an appointment with Doctor Sam, please call (561) 510-9150. We will provide you with a brief phone consultation free of charge.

Scheduling

If we are a good fit to work together, you will be scheduled with an appointment date and time. Due to COVID-19, most appointments are being conducted via our secure Zoom portal -- although we expect to start offering in-person appointments soon. Changes to appointments must be made no less than 48 hours before your scheduled appointment time. 

New Patient Forms

Within 1 day of scheduling your appointment, you will receive an email to review and electronically sign Doctor Sam’s new patient forms. These forms must be completed prior to your appointment.

Invitation to Patient Portal

You will also receive a personal invitation to your patient portal. The portal gives you access to secure messaging, appointments, forms and questionnaires administered by Doctor Sam. 

Complete Diagnostic Questionnaire

Once your portal is activated, you will have access to "Check-in" to your appointment and complete a diagnostic questionnaire. The diagnostic questionnaire should be completed at least 24-hours before your appointment. You should not wait until right before your appointment to "Check-in" and complete the questionnaire -- the earlier you complete it, the better.

Review by Doctor

Your doctor will review your new patient forms and diagnostic questionnaire prior to your appointment, giving us a clear picture of  the reason for your visit and your history. Your upcoming appointment will be tailored accordingly to your individual needs and requests.

Appointment

You will meet with your doctor via our secure Zoom portal, or if your were scheduled for an in-person visit, at our office in Boca Raton. We usually run on time and there is no wait. 

5-Star Mental Health Experience

5/5

Find one person and make their day better. Repeat.

DOCTOR SAM logo

Call us

(561) 510-9150
Fax: (561) 600-9655

Office

2600 North Military Trail
Suite 355
Boca Raton, Florida 33431

Hours

Monday – Friday
9:00am - 5pm

onPatient Portal

Current patient secure messaging. Access via the web, or download the app in the Apple App Store.

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